Editorial
A humble suggestion to telcos
Dear Editor,
Many subscribers continue to storm the offices of service providers as the deadline for the SIM Card re-registration approaches. I have been an advocate relative to extension of the process considering that many citizens were still facing challenges in getting the Ghana Card which is the key requirement for the re-registration.
That notwithstanding, I have noticed how the telecom service providers insist that subscribers come in person to their various offices to complete the process. This, I believe could have been done differently.
I am not conversant with the kind of verification system the service providers use but whatever be the case, I may be more convenient if telecom companies decentralise the so-called authentication/verification procedures.
Just as is done in the case of mobile money services, I suggest the telecom companies provide the verification devices to accredited vendors at vantage points so subscribers can easily complete the registration process without going to queue in front of any office.
Service providers must give this humble proposal a second thought to help ease pressure on subscribers and their staff.
Lucy Adomako,
East-Legon.
Editorial
Kudos to Ho Teaching Hospital staff, but …
Dear Editor,
If there is any group of professionals that get bad-mouthed the most, then you are referring to nurses and medical doctors assigned to public hospitals across the country.
For this particular letter, I want to sing the praises of this same group of professionals that work at the Ho Teaching Hospital, famously known as Trafalgar.
Despite the work load and the mass casualties received at the emergency ward of the hospital, the welcoming nature of the nurses and the professional touch by the doctors can’t be ignored. My personal experience has got me travelling from my base in Accra to seek medical services from these professionals.
Special mention has to be made of the likes of Precious of the Pharmacy Department, Dr Brandon Banor (a maxillofacial resident) of the Dental unit, male nurse Justice assigned to the female surgical ward. Words cannot really do justice to their affable, professional caring nature. A simple thank you is all that I can say.
In the same vein, I can’t but call out the bad attitude of the auxiliary staff and contractors of the hospital.
Chief among them is some of the contracted bank staff that handle the payment section of the hospital and the patient registration section (those that check the status of the patient as to whether they are fee paying patients or NHIS sponsored).
The attitude at times leaves a bad taste in the mouth. One such occurrence was a night staff of the registration section who had her legs on the office table whilst talking to patients.
The CEO of the hospital needs to shine his torch light on this support sections before they erode the awesome performance of the direct medical staff of the hospital.
Thank you for the space.
Kwesi Manu
Accra
Editorial
Develop policies to address disability concerns
Dear Editor,
AT the beginning of the year, when I went to the bank to deposit money into my uncle’s account, I observed a very sad situation where a man in a wheelchair struggled to navigate his way around the facility.
This is because the structure is disability unfriendly.
As I stood and watched how the man struggled to move his wheelchair, I felt sad and wondered if this is how the life of a disabled person should be. It becomes worse if there is no one to offer help.
In Ghana, People With Disabilities (PWDs) are often treated differently and are often subjected to all forms of discrimination.
Most of these people find themselves in such a situation as a result of unfortunate happenings such as accidents and injuries.
It is, therefore, not appropriate for anyone to discriminate against them. Discrimination against such persons take many forms, including how buildings are constructed.
Most of the public structures are not disability friendly and impede their movement.
As a country, we should consider the PWDs in designing our structures. I also think that there should be a national policy that seeks to address this issue.
I have a strong conviction that when such a policy is developed by the government, people with disabilities would feel appreciated and also promote social inclusivity.
Ray,
Kasoa
