Features
DStv, Telcos vs Consumerism
Have you ever paid for an item, got home only to realise that item was defective? Then you took it back and you were told once you took it away, nothing could be done about it and you felt dejected.
You bought power from our own Electricity Company of Ghana (ECG) and suffered a power outage half of the time.
The experiences enumerated above can be very frustrating, not so? Or you went to a spot and asked for a bottle of Coca Cola and the steward brought you a Pepsi Cola instead.
In their minds they are all Cola, no? Then you send your ward to the butchers to purchase mutton and they bring beef home. You go to have the stuff changed only to be met with insults.
Service providers who you paid upfront will deliver a below-par service and get you angry and frustrated. We suffer in silence because many of these are monopolies who do not care about their clients/customers.
You will understand this if you subscribe to DStv bouquets. All that gets to you when you are watching your favourite channel and cumulus clouds gather.
The signals go off and you scratch your head in utter dismay until the clouds dissipate or after the rains have come and gone. DStv will not compensate you for the hours of lost signal.
What comes on your screen is, “There is no signal. This may be due to bad weather or faulty connection in the installation.”
At a point, I called their Customer Service and the lady I spoke to was frank enough to tell me they have no technology to avoid this occurrence. I cannot fault the poor employee, but this does not make any sense. In New York where rain clouds are darker and thunder claps seem to blow your eardrums, satellite television signals do not get interrupted when it rains.
Thunders do not clap in our parts; they only rumble mostly and are not as severe as in the temperate regions, yet satellite signals drizzle once weather itself drizzles rainwater.
The simple answer is that consumer rights do not work in our parts and we do not get angry with service providers enough, especially since some of them do not have competition in the marketplace.
Multichoice, managers of DStv, do not seem minded to invest in technology to keep their clients served irrespective of whatever the weather condition is.
The responsibility of protecting television sets from lightning must rest with the individual owner, not the service provider.
Every Ghanaian seems to own one cellphone or another. This undoubtedly makes life a lot easier for us. But then it is worrying to call a number and the response is that the number you are trying to reach is either switched off or is unavailable.
Many hours later you get through and the person tells you their phone was never off. What accounts for this must be explained by the Telcos.
You call an MTN number and you hear, “The AirtelTigo number you have dialed cannot be reached at this moment. Please, call back later.” AirtelTigo, when you dialed an MTN number? I have a number of MTN numbers especially, and at times I call one from another and I am either told the number cannot be reached or that the number does not exist. How come, when the two phones sit on my table near each other? Can our Telcos explain this?
Methinks the agency responsible for communications should come up with a legislative framework that makes it mandatory for every call to come with identification so as to eliminate scammers in the mobile telephony system, except perhaps numbers of national security interest. In other jurisdictions even calls to landlines come with the Identity of the caller.
Also, numbers patched with the Ghana Card must of necessity reflect when the bearer makes a call. This has the potential to eliminate fraudsters.
It beats my mind that numbers I have not acquired could appear on my Ghana Card as mine. Now with Artificial Intelligence making the waves, only goodness knows what tomorrow may bring.
So far, it is only the Glo network that registers incoming calls even when the recipient’s phone is off. I have not noticed this with the others.
Another annoying phenomenon is when you buy an item, paid for it and after having your receipt, it is stated at the bottom that goods purchased are not returnable. I wonder who came up with this stupidity. I do not think this can stand a test in law, unless there is a bold display of this edict that cannot escape the attention of the customer so that they are aware before making any purchases, otherwise they have a right to return goods they are dissatisfied with.
Having stated all the above brings me to Consumerism in Ghana. Attempts have been made to form consumer groups but those charged with the responsibility of legislating on consumer concerns do not seem to know what to do or are just indifferent. I was a member of a Consumer Protection Movement of Ghana in the late 80s but no matter how hard we tried, our efforts fell on deaf ears.
Consumerism is a big thing in many countries the world over, but it looks like our leaders here do not have a clue as to what Consumerism is all about. The fact that Ghana has a Standards Authority must be the impetus to couch legislation to protect consumers.
In many jurisdictions almost every product is covered by warranty, except perishable consumables which are themselves covered by standards. So, what sense does it make for me to buy an item here only to read that once I have purchased and paid it cannot be returned? How about if the product turned out to be defective?
But can they be blamed? If those elected to take care of us and protect us from capitalist cheats are looking elsewhere, who would not take undue advantage of us? This, of course, is no reason for corporate laxity.
Consumer satisfaction must be the driving principle of goods and service providers because, after all, without consumers no enterprise can flourish. Monopolies must not make a fool of their clients and our government owes us a duty to protect our wellbeing at all times.
*Writer’s email address:*
*akofa45@yahoo.com*
By Dr Akofa K. Segbefia
Features
Preventing the brain’s melting point with BOS
The human brain is a complex and delicate organ, susceptible to damage from various factors, including extreme temperatures.
The brain’s melting point, also known as the temperature threshold beyond which brain tissue begins to degrade, is a critical concern for individuals seeking to maintain optimal cognitive function.
Fortunately, the Brain Operating System (BOS) offers a revolutionary solution to prevent the brain’s melting point.
Understanding the brain’s melting point
The brain’s melting point refers to the temperature threshold beyond which brain tissue begins to degrade, leading to irreversible damage.
This temperature threshold varies depending on individual factors, such as age, health, and environmental conditions. However, research suggests that the brain’s melting point is approximately 104°F (40°C) to 107°F (42°C).
The role of BOS in preventing the brain’s melting point
BOS, a cutting-edge technology, plays a crucial role in preventing the brain’s melting point. By leveraging advanced neural interfaces and artificial intelligence, BOS monitors and regulates brain temperature, ensuring that it remains within a safe range.
How BOS prevents the brain’s melting point
BOS prevents the brain’s melting point through several mechanisms:
1. Temperature regulation: BOS continuously monitors brain temperature, adjusting neural activity to maintain a stable temperature.
2. Heat dissipation: BOS enhances heat dissipation through increased blood flow and sweating.
3. Neuro protection: BOS protects neurons from heat-induced damage.
Benefits of BOS in preventing the brain’s melting point
The benefits of BOS in preventing the brain’s melting point are numerous:
1. Prevents brain damage: BOS prevents brain damage caused by excessive heat.
2. Maintains cognitive function: BOS ensures optimal cognitive function by maintaining stable brain temperature.
3. Enhances brain resilience: BOS enhances brain resilience to temperature fluctuations.
Real-World applications of BOS
BOS has various real-world applications:
1. High-performance computing: BOS enables high-performance computing by maintaining optimal brain temperature.
2. Medical applications: BOS has medical applications, such as treating heat-related illnesses.
3. Space exploration: BOS is crucial for space exploration, where extreme temperatures pose a significant risk.
Conclusion
BOS is a revolutionary technology that prevents the brain’s melting point, ensuring optimal cognitive function and overall well-being. By leveraging advanced neural interfaces and artificial intelligence, BOS monitors and regulates brain temperature, protecting against heat-related damage.
Glossary:
1. BOS: Brain Operating System.
2. Brain’s melting point: Temperature threshold beyond which brain tissue begins to degrade.
3. Neural interface: Connects human brain with digital devices.
Contact Information
virginvtech@yahoo.com
Additional resources:
1. BOS research: Explore scientific studies.
2. Neural interface resources: Discover books and articles.
3. Brain-computer interface communities: Join online forums.
Future directions
As BOS technology continues to evolve, we can expect:
1. Improved temperature regulation: Enhanced temperature regulation mechanisms.
2. Increased cognitive enhancement: Advanced cognitive enhancement capabilities.
3. Expanded applications: New applications in various fields.
By harnessing the power of BOS, individuals can safeguard their brain health and maintain optimal cognitive function, even in extreme environments.
By Robert Ekow Grimmond-Thompson
Features
Lotto wahala and Tuobodom palaver
In Sikaman lotto is not a game. It is a profession, a noble career which people aspire to. It is the highest paying profession after armed robbery and the most widespread job on this side of the Atlantic.
In places like China, lotto is a disease that has no cure. Once you are infected, no doctor on earth can cure you. May be Kofi Larteh, Ghana’s most celebrated magician, can help ease the symptoms, but no definitive cure will be forthcoming.
Coming back to Sikaman, lotto has been the financial messiah of many. That is how people look after their large families, pay school fees, marry two wives and do their own ‘monkey things.’
If you are very poor and you win a lottery, chances are that you will die before you even collect the money. You’ll die out of excitement or you’ll start day-dreaming in the streets and an articulated truck will hit you.
As such, very heavy wins are not recommended for poor people, lest they get listed too soon in the obituary columns.
The sad story is told of a heavy-duty caterpillar driver who had a very heavy lotto windfall of several millions, his first big win after several years.
CATERPILLAR
He was driving the caterpillar home when he saw his son running towards him, shouting. “All your numbers have dropped! All your numbers have dropped! He could not believe his ears.
All the four numbers he had staked had dropped and his son, who had gone to stake them for him, was himself over-excited. The poor caterpillar man just could not handle the good news. He suddenly stepped on the brakes and the caterpillar jolted him a trifle too violently, throwing him off. He landed right in front of the still moving heavy-duty machine and it crushed him flat.
I don’t think the bloke would have died if he had won a smaller amount. Sometimes too much cash is not good for the health.
Seldom, people get too confident and that can also result in a wake-keeping, like that of a man who used his lifetime savings and borrowed extra money to crack the machine with a two-sure that the compiler must compulsory drop or the world will end.
Even the shadows of the numbers or their counterparts were nowhere near the winning numbers. His shock-absorbers crumbled under the weight of the heavy disappointment. He crashed to the floor and started foaming at the mouth. He was declared dead on arrival at the nearest clinic.
WINDFALL
Recently, there was a countrywide lotto windfall, and in Kumasi it was more than a festival. Most stakers had between ¢30m and ¢40 million on two-sure that the lotto magicians had predicted at least three weeks earlier,
Kejetia chop bars were besieged with overnight millionaires, carrying huge appetites induced by Opeimu Bitters popularly called Opeimu Peters. All the meat and mudfish got sold out within an hour and procurement agents had to double up to restock.
While some were celebrating, others were weeping and gnashing teeth. The problem was that, three weeks beforehand, the two sure numbers were declared by all the lotto sorcerers, dreamers, magicians, tellers and all the self-appointed and self-promoted forecasters.
Everybody including 10-year-olds, who staked and lost. The following week, they were advised to continue staking. The faithful did continue but the faithless stopped. All of them lost. In the third week or so, a good number of confident stakers had lost faith in the two numbers. That was when the number landed.
So the windfall was for only those who had the unshakeable faith in the numbers. See what faith can do? It can move dollars. Don’t waver, so saith the holy scriptures.
The faithless indeed gnashed teeth. The winners on the other hand celebrated with a song that is as controversial as the business of lotto. It is a song played by the group called Nkasei and has something to do with a town in the Brong Ahafo Region called Tuobodom whose capital we hear is Jinijini.
I hear it is a derogatory song and the queen mother of Tuobodom got charged and breathed out electric current during her protest on air. She allegedly ended up demanding a mobile phone from Nkasei so that she could communicate with them to settle the matter peacefully, lest wahala.
Well, the song is rising up the charts and Nkasei are making the dough, but should it be at the expense of a whole townsfolk, their forebears and generations to come?
WATERPROOF
Waterproof, the famous comedian, was allegedly given hefty slaps at the Kumasi rail station by some Frafra jingoists who felt he was deriding their tribe. And Bob Okala had to run with his tail between his legs when he was confronted and realised that slaps were going to be visited on his lean face.
Let’s not use words and lyrics to cause discomfort to others.
This article was first published on Saturday July 9, 2005
