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High taxes crippling our businesses – Ghana Hotels Association cries

The Ghana Hotels Association (GHA) has bemoaned the recent hikes in utility tariffs, taxes, and levies, saying “they are incredibly crippling the hospitality industry.”

The hospitality industry already suffered tremendous losses from the COVID-19 pandemic, and instead of helping to rebound faster, the Government had slapped it with hefty taxes, particularly property rates, which had deepened its woes, the Association said.

Mr Isaac Nkoom, the immediate past Central Regional Chairman of the GHA, said the property rate regime currently being implemented by the Ghana Revenue Authority had become a “killer to the sector’s rebound.”

“How could a facility that pays a property rate of GH¢700 suddenly rise to GH¢20,000 or from GH¢1,800 to GH¢50,000? We are not against the increase and the collection by GRA, but we are against the astronomical increases killing our businesses,” he said.

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“We do not know how they arrived at those sharp increases and, as far as we remain stakeholders, we expected some consultations on operational modalities before implementation.”

“This must certainly change for our mutual gain. The entire arrangement appears we are being punished for owning businesses because the rates do not reflect the reality of our business.”

Mr Nkoom was speaking at the Fourth National Executive Council Meeting of the GHA at the Elmina Beach Hotel on Friday, on the theme: “Sustaining the Hotel Industry in Ghana – Post-COVID-19 Pandemic.”

It brought together national and regional executives of the GHA and key stakeholders including metropolitan, municipal, and district assemblies, Ghana Tourism Authority, Ghana National Fire Service, and the Food and Drugs Authority to deliberate on issues affecting the industry and how best to address them.

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Mr Nkoom said the challenges had also been exacerbated by 20 multiple and duplicate taxes and levies, which were “suffocating the growth of the sector.”

“These include the NHIL, VAT, GETfund, COVID-19 levy, GTA levy, EPA Levy, FDA levy, MMDAs levy, Fire Service levy, and one percent tourism levy.”

“Others are SSNIT for staff, data protection levy, property rates, suitability report levy, and GHAMRO levy, all of which contribute to the pricing mechanisms.”

He expressed regret over the burden those taxes put on industry operators and said the GHA had no option but to honour all tax obligations, in addition to the cost of maintenance, utilities, and the payment of salaries.

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He urged the Government to consider the reduction in VAT charges as the hotel business was gradually grinding to a halt due to very low patronage, because of the economic hardship.

For the payment of regulatory fees by the hotels, he requested the Government to reduce them to prevent the ramifications on job losses and business sustainability. He called on hotel owners yet to register with the Association to do so to ensure teamwork as it charted a common course of regulating their activities to improve operations.

Mr Kwame Gyasi, the Central Regional Director, Ghana Tourism Authority, advised hotel operators to invest more into customer service to grow the country’s tourism industry.

“Although the country had over the years been touted as a very hospitable destination, often, many hotels had issues with customer service, he noted.

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“So I want to urge management to take service delivery as critical and add value to the services rendered by organising a lot of training, do right recruitment and coordination with other agencies and institutions in the value-chain.”

“We share your pain, we understand your challenges, and we are with you in these difficult moments as we work for the best solutions.”

Source: GNA

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NHIA set to boost its cybersecurity and IT Infrastructure

The National Health Insurance Authority (NHIA), in partnership with a leading private cybersecurity solutions provider in Ghana, CyberHawk Limited, is advancing the Authority’s digital infrastructure to ensure seamless operations.

This is to safeguard the Authority’s digital technologies and maintain the trust of active members of the National Health Insurance Scheme (NHIS).

In this context, the NHIA Management Information System (MIS) Directorate in the Head Office, on February 11, 2024, launched a three-day brainstorming session on the organization’s cybersecurity enhancement agenda.

The MIS Directorate Ag. Director, Mr. Daniel Blankson explained that the collaborative meeting aimed to scrutinize the NHIA’s Information Technology architecture, identifying potential risks and gapsto enhance its cybersecurity posture. 

“By leveraging CyberHawk Limited’s expertise, the NHIA seeks to fortify its defenses against cyber threats, protecting sensitive information and maintaining the trust of its members.”

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Mr. Blankson applauded the synergy between the two organizations and underscored the Authority’s commitment to embracing cutting-edge technologies and innovative solutions to drive its mission forward.

The Head of Information Security and Standards Unit, in the MIS Directorate, Mr. Ebenezer Hooper, highlighted the Authority’s significant milestone on the digital transformation journey.

According to him, the NHIA is actively engaged in fully adopting and implementing modern digital systems to improve its operations.

He said, “The three-day brainstorming meeting will culminate in the development of a robust IT infrastructure, as well as strategic plans to translate security implementations into tangible IT cost savings for the organization.”

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“There is the need to form a steering committee or IT advisory committee, operated under the Board, so that they can pay more attention in protecting the huge IT investment while ensuring cyber security-related policies are well protected,” he added.

The Project Manager of CyberHawk Limited, Mr. Chetan Narayana Murthy, lauded the collaboration and anticipated that it would empower the NHIA to implement comprehensive cybersecurity measures.

According to him, “This is a huge project that will greatly benefit the NHIA by implementing robust cybersecurity measures, safeguarding their systems, and ultimately protecting the sensitive information of NHIA members and healthcare providers.”

A Senior Manager of IT infrastructure, Mr. David Asare Addo, and his colleague, a Senior Manager of Applications, Mr. Enock Afanyi, with the MIS Directorate, gave an overview of the NHIA’s current technological landscape.

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Present at the meeting were representatives from the Claims, Membership and Regional Operations (MRO), Research, Policy, Monitoring, and Evaluation (RPME), Corporate Affairs, the Audit, Administration, and Human Resource Directorates.

Story By : Vivian Arthur

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Swedru All Blacks back to winning ways, Roshan humble King Faisal

Sekondi Rospak FC made it eight wins in eight successive home games after three second-half goals from John Amoah, Joseph Ntow and Stephen Anthony Kofi. John Amoah opened the scoring in the 55th minute after a barren first half. Joseph Ntow added to the tally in the 56th minute before Stephen Anthony Kofi rounded things up in the 74th minute to give Rospak a 3-0 win over former Premier League side King Faisal.


Elsewhere at Swedru – leaders Swedru All Blacks humbled PAC Academy in an emphatic 2-0 win. Zayat Bubakari scored first for Swedru All Blacks in the 27th minute before Rudolf Junior Nana Kwasi Mensah made it 2-0 in the 34th minute. Swedru All Blacks are top of the table with 36 points – 4 points ahead of second placed Rospak FC.

Meanwhile, Former Premier League side Cape Coast Mysterious Dwarfs recorded their fourth successive home victory after beaten New Edubiase United 2-1 at the Robert Mensah Park. Enoch Odoom struck first for Cape Coast Mysterious Dwarfs in the 19th minute but Steven Asante equalized for New Edubiase United before halftime. After the interval, Godfred Eshun scored from distance in the 65th minute to help Cape Coast Mysterious Dwarfs secure all the points.

Here are the results in Zone Two

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