Editorial
ECG PowerApp: A mixed bag of technical issues, uncredited payment concerns
Dear Editor,
On February 18, 2020, the former Vice President, Dr Mahamudu Bawumia, launched the Electricity Company of Ghana (ECG) PowerApp, a mobile application designed in-house by staff of ECG.
It was to improve its service delivery to its customers.
The development of the app also meant that customers of ECG would now have the opportunity to purchase power and pay bills using their mobile phones.
That means customers of ECG would no longer have to join long queues to purchase power, but could now do that at their own convenience and in the comfort of their homes.
According to the Communication Officer, the PowerApp has increased annual revenue growth for the company.
He said as of April 2024, the new application system had increased its annual revenue growth by 128 per cent as compared to the old system at negative seven per cent.
Despite these reasons for which the app was developed and the benefits it has brought to ECG, there have been growing concerns among a section of the public on its use.
Some have argued that they were not credited after using the app to recharge their prepaid meter while the money was deducted from their MoMo accounts.
Such experience has made some customers vow not use the app to recharge their prepaid meters but rather go to prepaid vendors nearby to purchase credit. Some are even prepared to travel to far places to purchase prepaid credits.
I think such experience does not speak well of ECG because it could affect public trust in the company in its service delivery. This is the more reason why the ECG has to take the concerns raised by its customers seriously.
Kofi Bruce,
Mampong
Editorial
Our women can deliver
Dear Editor,
I write to congratulate the women that have so far caught the attention of President John Dramani Mahama for ministerial appointment.
So far, over 10 women have been vetted already and they all gave a very good account of themselves and I hope that they perform to the best of their abilities.
This is a good sign from President Mahama who demonstrated a strong resolve to provide an enabling environment for the women to be part of decision making by choosing a woman as his Vice President.
And true to his word, a number of women have been appointed in ministerial positions and others as presidential staffers.
I believe the other appointments to come would also have women making the cut.
This would be a morale booster for the young women out there who thinks that their position is the kitchen or in a man’s house as a wife.
This is a clear case of women given the urge to aim to rise above what society and traditional norms have set for them. I wish them well.
Maame Atta,
Kokompe
Editorial
Don’t singe meat with car tyres, it’s harmful
In last week’s edition of The Spectator, we published a story headlined “Meat singed with car tires dangerous” which was attributed to the Ghana News Agency (GNA).
Meats that have been heated to eliminate hair, shrink the skin, and give it a clean appearance are known as singed meats.
According to the report, eating meat that has been singed, especially from burning tyres, can be dangerous because it may contain heavy metals that can build up in the body and damage organs like the kidneys.
A collaborative investigation conducted by Kwame Nkrumah University of Science and Technology (KNUST), Kumasi, and the University of Port Harcourt, Nigeria, led to this discovery.
It was discovered that meats smoked with car tyres contained dangerous amounts of chemicals that cause cancer. This should be a health issue for everyone, particularly in places where inappropriate smoking is prevalent.
Additionally, the study found that meats smoked with car tyres in Ghana have high concentrations of dangerous compounds that raise the risk of cancer.
Children and the elderly are particularly vulnerable to the harmful effects of these compounds, according to the researchers who examined meats smoked using fuel sources such as firewood, liquefied petroleum gas (LPG), and car tyres.
This is due to the fact that burning tyres generates heavy metals that can taint meat and, if consumed, can lead to neurological issues, developmental problems in children, and renal damage – all of which are currently major health concerns in Ghana – among other serious health effects.
They consequently called for stronger regulations to stop the use of car tyres for singeing and suggested that safer alternatives, such as LPG, be used for singeing meat, particularly in abattoirs.
They also emphasised the urgent need to investigate and promote alternative singeing techniques. However, according to the experts, LPG can be suggested as a safer substitute for conventional fuels like firewood and car tyres.
The Spectator agrees with the researchers’ recommendations that, in order to safeguard the public’s health and guarantee that customers are not exposed to dangerous compounds, authorities should implement stronger rules governing the use of car tyres for meat singeing and impose severe fines for noncompliance.