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Haier opens After-Sales Service Centre in Ghana
One of the world’s leading home appliance brands Haier has opened its After-Sales Service Centre in Ghana through a collaboration with KABFAM Ghana Limited.
This centre is expected to be a one-stop location for services of all Haier products purchased from KABFAM.
Speaking at the unveiling ceremony on Saturday, March 30, at the East Legon Branch of KABFAM Ghana Limited, Mr. Mikki Osei Berko, Communications Manager at KABFAM and Brand Ambassador for Haier said, the company finds the Service Centre essential.
According to him, such facilities are established for those who are encountering problems and are within their warranty period to have their issues fixed, adding that all they need to do is to call the centre.
Also, he said that even though customers have confidence in the durability of the brand, due to power situations and other technical challenges, Service Centres are critical.
He said regardless of their short stints in Ghana, Haier has put up such a facility to help address the concerns of their customers.
Haier Regional Service Manager for West Africa and Middle East, Junda Zan, said the Ghanaian market has become the flagship for its products in the subregion hence the need to set up a Service Centre in the country.
He urged Ghanaians to visit any of the facilities any time they have a challenge for it to be fixed smoothly for them.
According to him, this covers different categories of home appliance brands from fridges, microwaves, air-conditioners, gas cookers and built-in kitchens among others.
He added that they have qualified service technicians across and assured the public that customer satisfaction is always their hallmark.
By Edem Mensah-Tsotorme
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ASWIM lauds Prof Naana Jane Opoku-Agyemang
The Association of Women in the Media, (ASWIM) has congratulated Professor Naana Jane Opoku-Agyemang on her historic achievement as Ghana’s first female Vice President.
The association said her trailblazing journey with sterling accomplishments from academia to politics, is undoubtedly, a vivid inspiration to countless women and girls across Ghana and Africa.
This was contained in a statement signed by its president, Mrs Mavis Kitcher, and copied to The Spectator on Tuesday in Accra.
“ASWIM celebrates your remarkable career, marked by numerous firsts, including the first female Vice-Chancellor of the University of Cape Coast, (UCC), and the first female to hold a professional chair in Ghana, (UCC),” the statement said.
It said the accomplishments of Prof Opoku- Agyemang were clear testament to the brilliance, resilience and resourceful nature of the complete beautiful African woman.
“As she takes on this new role, ASWIM proudly lauds her commitment to education, women’s empowerment, distinguished public service and patriotism and is very confident that her pursuit of excellence, love for humanity, humility, decency, modesty and commitment to the welfare of the vulnerable will characterise Ghana’s political leadership and public service,” the statement added.
By Jemima Esinam Kuatsinu
Entertainment
Demolition of Fantasy Dome unfair — Mark Okraku-Mantey
Months after the Fantasy Dome was dismantled to make way for construction at the Ghana International Trade Fair site, the Deputy Minister of Tourism, Arts and Culture, Mr Mark Okraku-Mantey, has expressed concern over the manner the facility was destroyed.
In an interview on Daybreak Hitz with Andy Dosty, Mr Okraku-Mantey criticised the handling of the dome’s dismantling, suggesting that it could have been done without causing damage.
“I don’t think that leadership gave instructions that they should do what happened. The structure was a prefab but I hear the people destroyed it. That one, we cannot defend it. It is unfair to him (owner). Sometimes, you give instructions and people will go and do things that will make you look bad,” he stated.
When asked about any punitive measure against the workers responsible for the destruction, Mr Okraku-Mantey clarified that the Trade Fair does not fall under his ministry.
He said he had previously contacted the owner, Leslie Quaynor, to discuss relocating the dome, and even suggested the National Museum as a potential site, though it was too small.
The demolition of the 20,000-seater Fantasy Dome occurred on March 16, 2024.
According to Dr Agnes Adu, CEO of the Ghana Trade Fair Company Limited, the action was taken after multiple notices were given to Quaynor to vacate the premises for redevelopment, as per their tenancy agreement.
Dr Adu noted that all previous tenants had complied except for the Fantasy Dome.
Quaynor, in an interview with JoyNews, confirmed that his lease had ended, and was in the process of relocating the dome.
He had requested an extension, which was denied, leading him to seek a writ and an injunction from an Accra High Court to halt the demolition.
Despite this, the demolition proceeded, causing significant damage to the structure.
Quaynor described the incident as a major setback, not only for his business but also for the entertainment industry, which relies on venues like the Fantasy Dome.
