Features
ECG, GWCL et al…
Mr Clifford-Braimah GWCL boss
I am uncomfortable writing about utilities in our country, not because they perform above average, but because no one listens when Ghanaian consumers complain. My understanding is that wherever there is a monopoly, consumer’s voices do not resonate.
One beautiful Saturday morning two and a half months ago about half a dozen young men came to my residence with meters, cables and tools claiming they were contracted by our almighty ECG to change my meter and that of my Landlord’s.
Of course, they were in ECG identifiable apparel, but I asked them why they would replace a perfectly working meter. They said they were acting on orders. I realized they were small fishes in the scheme of things, but I still had a few questions for them. I had over 350 cedis worth of credit on my meter; their response was that it would be credited on to the new meter.
We were to go to the ECG office the very next Monday to have our new status regularised and that they had a token credit of 30 cedis on the new meter. Fifty cedis should be paid on the Monday and the token 30 cedis would be deducted leaving a credit balance of 20 cedis.
On Monday I sent an emissary to the ECG offices at Dansoman with the fifty cedis. He returned with no receipt but with a message that I would receive a call after the regularization was completed. Two and a half months down the line I have not been called and my credit of over 350 cedis has not been restored.
Dear reader, please note that I am not alone in this dilemma. Almost all customers in my general area have a similar tale to narrate. I spoke to one official at Dansoman ECG who was quite concerned and tried to help but later reported a sluggish system. Up till today, the ECG has done nothing to fix this problem. Honestly, I feel deceived and robbed as do the other customers.
But for the benevolence of a press next door whose standby generator gives me power, I would have been in total darkness. Why a utility provider as ECG would treat its customers with such contempt beats my mind.
I watched a news item two week ago where officials of ECG were on a crusade dubbed, “Fix the bill, pay the bill” targeted at postpaid clients and all I did was laugh my head off. I can bet my bottom pesewa that this will amount to nothing.
An ECG that cannot fix issues with prepaid meters trying to fix postpaid ones? The ECG should cut through the chase.
Now, I was told to contact a vendor to purchase power without any assurance that I would get my ‘stolen’ credit back. I duly contacted the vendor who told me to send her my new meter’s details, which I did. After that she sent me a Momo number to make payment to. I paid up and got a printed receipt, but it took the whole day before the mechanism of this new purchase was explained to me.
How do I and other clients get our credits back? Mr. Boateng and his Public Relations Directorate have a duty to tell me and other customers what is going on. We need answers.
GWCL
Water, we are told is life. True as this saying is, water can also be the end of life, a lack of it, that is. I would not want to be in the shoes of those managing the Ghana Water Company Limited. Theirs is an arduous task, especially at a time that rains have come in torrents and breaching storage limits.
I wonder how the GWCL is able to turn the cyanide poisoned and Galamsey induced carnage of some water bodies into drinkable water. But these attacks on our water bodies is no excuse for the day-to-day erratic water supply to certain communities on a regular basis.
At times announcements are made after the taps have stopped flowing. When these technical issues arise, would it not be prudent to contract water tankers to the affected communities to sell water to the people? I think every utility provider should make provisions for situations likely to cause discomfort to their customers.
The days where state institutions pander to the whims and caprices of the political class must be put in the dustbin of history if this country is to move forward. Successive governments have only paid lip-service to the destructive activities of Galamsey and its operators.
The discourse on Galamsey is as murky as the colour of the rivers under siege. Our politicians are busy arguing about who had or has a better fight against the menace while farmlands get degraded, forest covers destroyed and people’s concern is how to make money.
The management of GWCL must be courageous to tell the powers that be in the face of how much destruction the nation’s water resources have been subjected to if they have not done so already. Those running our affairs must know the buck stops at their table and the responsibility is theirs to save us, else they have failed in their duty to the country.
NCA
As a journalist I have interest in how the media space performs. I read newspapers, I listen to radio and watch television on a daily basis. Personally, I rate social media as a junkyard where one has to be careful in navigating. Mind you, not everything you find on a refuse dump is trash.
I am told that it is the National Communication Authority (NCA) that has the power to grant licences for the operation of radio and television in Ghana. What I am not too sure of is whether, as done by our Electoral Commission that creates constituencies by population density, the NCA gives licences based on the same principle.
I have this concern because the NCA seems to give out licenses like confetti. Take the Greater Accra Region, for example: a Region that is only 3,245 square kilometers in total land space, there are over sixty frequency modulated (FM) radio stations. Can the NCA tell me what accounts for this? Not only that, some of the frequencies are so close that one can feel intrusion into some of the channels by others.
Does the NCA only consider what the prospective entrepreneur has to pay to them as application fee or these licenses are given on political patronage. Media organizations, not state-owned, subsist on advertising revenue. This also is predicated on the buoyancy of the economy. Does the NCA factor these in their decisions?
Does the NCA bother whether or not some of these media houses are struggling to remain afloat in the very tight advertising space, or once they give out the licenses, these stations are on their own? Let us not forget about television stations almost equal in number.
Whatever good intentions inform this mass pluralisation of radio and television, the numbers are staggering and have the potential to collapse the industry in the long run since other applications for license are in the queue.
We recall that Ghanaians have a sickening penchant for towing the line of doing what one person has done en masse. Remember the days of Soace-to-Space when everyone got a garden umbrella and a cellphone and was in business. This was after the phenomenon of Communication Centers. This is history now.
Where do we go from when media organisations begin to fold up? Meanwhile, our Ministry of Communication has introduced policies that stifle the growth of the operators, especially in the television subsector. In my estimation, proprietors of media houses have a bleak number of days going forward.
I will get to content and professionalism in a later episode.
Post Script: This column takes a very short break.
By Dr. Akofa K. Segbefia
Features
Who knows tomorrow?
Recently a friend posted a sad news on his Facebook page, announcing the death of a school mate who had passed away, suddenly. The report had it that he was on his way to the airport to take a flight to Ghana.
I am sure this man had already informed the wife or a friend or a work colleague at work that he was returning home but he was not to return as a human being but as a dead body.
Such is life and so we need to be circumspect in how we go about things in life. The Bible reminds us that we are like grass which at one point in time looks elegant and the next moment becomes withered according to Psalm 90:5 and 6. It is for this reason that we need to guard our hearts with the word of God so that we shall be motivated to do the right thing, at all times.
This will enable us live on this planet, free from all sorts of troubles in our personal lives, even if we ignore the question of Heaven and Hell. Living a disciplined life delivers us from any kind of trouble as the Bible declares in Galatians 5:23 that against such there is no law.
The uncertainty surrounding our lives on earth is the more reason why people should commit their lives into the hands of the one who created it, in the first place unless you believe that the world created itself and that it appeared from nowhere.
Otherwise, the logical thing to do is to recognize the authority of the creator and surrender to his Lordship. Heaven is real and Hell is real, so for us who know the truth and have received Jesus as our Lord and Saviour, the onus lies on us to encourage our relations who have not believed and received Jesus into their lives, to do so.
We are a couple of days from another Easter Resurrection celebration and an opportunity to reflect on our lives in relation to the significance of Easter. In the Bible, the only occasion Jesus, Saviour of the world commands us to celebrate is his death and resurrection.
He never commanded his followers to celebrate his birth but like everything else, we chose to ignore Jesus’s instructions and decided to do what pleases us, just like our forefather and mother in the Garden of Eden.
Let us deliberately choose to do things differently as Christians this Easter, so we can really benefit from all the blessings that the celebration of the death and birth of Jesus, has on offer. Doing the same thing over and over and expecting a different result is definitely insanity.
I choose to be different this Easter and I am believing God for a newness of life so God’s glory would be revealed in me to draw the unsaved to him. It is only when people especially the unsaved, see the character of Christ in us, that they can be convinced about the authenticity of Jesus, as Saviour of the world, who can bring transformation in their lives too.
This is what would motivate them to surrender their lives to Jesus Christ. Let us make this Easter a memorable one that will be cherished for a long time. It is also a period for reconciliation and it would be great if in the spirit of Easter, we would try to reach out to those who have wronged us or have a grudge against us.
This would demonstrate that we have indeed accepted Jesus and that our religious posture is not a sham. May the good Lord grant us the grace to love our neighbours as ourselves, demonstrating the love of God in the process.
Those who have lost their loved ones and Easter brings sad memories, may the good Lord comfort and strengthen you. God bless.
.NB: ‘CHANGE KOTOKA INTERNATIONAL AIRPORT TO KOFI BAAKO INTERNATIONAL AIRPORT’
Features
Cosmetic deformities
COSMETIC deformities refer to physical imperfections or abnormalities that affect an individual’s appearance, often causing emotional distress and impacting their quality of life.
These deformities can be congenital, acquired, or result from various medical conditions or treatments. This article provides an in-depth exploration of cosmetic deformities, their types, causes, effects, and treatment options.
Types of cosmetic deformities
Cosmetic deformities can affect various parts of the body, including the face, skin, hair, nails, and teeth. Some common types of cosmetic deformities include:
1. Facial deformities: Congenital or acquired abnormalities affecting the shape, structure, or appearance of the face, such as cleft lip and palate, facial paralysis, or facial asymmetry.
2. Skin deformities: Conditions affecting the skin’s texture, tone, or appearance, such as acne, scars, birthmarks, or skin discoloration.
3. Hair deformities: Abnormalities affecting the hair’s growth, texture, or appearance, such as alopecia, hirsutism, or hair loss due to medical conditions or treatments.
4. Nail deformities: Conditions affecting the shape, size, or appearance of the nails, such as nail fungus, nail psoriasis, or nail trauma.
5. Dental deformities: Abnormalities affecting the shape, size, or appearance of the teeth, such as tooth decay, tooth loss, or malocclusion.
Causes of cosmetic deformities
Cosmetic deformities can result from various factors, including:
1. Genetics: Congenital conditions or inherited traits can cause cosmetic deformities.
2. Trauma: Injuries or accidents can result in cosmetic deformities, such as scars or facial trauma.
3. Medical conditions: Certain medical conditions, such as acne, psoriasis, or eczema, can cause cosmetic deformities.
4. Treatments and procedures: Medical treatments, such as chemotherapy, radiation therapy, or surgery, can result in cosmetic deformities.
5. Aging and environmental factors: Aging, sun exposure, and environmental factors can contribute to cosmetic deformities, such as wrinkles, fine lines, or age spots.
Effects of cosmetic deformities
Cosmetic deformities can have significant emotional and psychological effects on individuals, including:
1. Low self-esteem: Cosmetic deformities can lead to feelings of insecurity, self-consciousness, and low self-esteem.
2. Social anxiety: Individuals with cosmetic deformities may experience social anxiety, avoiding social interactions or feeling embarrassed in public.
3. Emotional distress: Cosmetic deformities can cause emotional distress, including depression, anxiety, or stress.
4. Impact on quality of life: Cosmetic deformities can affect an individual’s quality of life, impacting their relationships, career, or overall well-being.
Treatment options for cosmetic deformities
Various treatment options are available to address cosmetic deformities, including:
1. Surgical procedures: Surgical procedures, such as reconstructive surgery, cosmetic surgery, or dermatological surgery, can correct or improve cosmetic deformities.
2. Non-surgical treatments: Non-surgical treatments, such as laser therapy, chemical peels, or microdermabrasion, can address cosmetic concerns, such as skin texture, tone, or appearance.
3. Medical treatments: Medical treatments, such as topical creams, oral medications, or injectable treatments, can address cosmetic concerns, such as acne, hair loss, or nail deformities.
4. Prosthetic and orthotic devices: Prosthetic and orthotic devices, such as wigs, hairpieces, or dental prosthetics, can help individuals with cosmetic deformities.
5. Counselling and therapy: Counselling and therapy, such as cognitive-behavioral therapy or psychotherapy, can help individuals cope with the emotional and psychological effects of cosmetic deformities.
Conclusion
Cosmetic deformities can have significant emotional and psychological effects on individuals, impacting their quality of life and overall well-being.
Understanding the types, causes, and effects of cosmetic deformities is crucial in addressing these concerns.
Various treatment options are available, ranging from surgical procedures to non-surgical treatments, medical treatments, prosthetic and orthotic devices, and counselling and therapy.
By seeking professional help and support, individuals with cosmetic deformities can improve their appearance, boost their self-esteem, and enhance their overall quality of life.
Reference
1. “Cosmetic Deformities” by the American Society of Plastic Surgeons
